Terms and Conditions

How to Book

It is possible to provisionally book a place on a course. To make a provisional booking, please call +44 (0) 28 9581 1202 or book online @ GigaTraining.com.
Provisional bookings will expire after 5 working days or within 5 working days of the start date of the course, whichever is sooner, unless they have been payed for in full.
To make a booking (or to confirm a provisional booking) payment must be made in full, to Giga Training at the contact details below::
Giga Training Ltd, Unit 130 North City Business Centre, Belfast, BT15 2GG

For a booking to be confirmed it must be accompanied by payment. Please see Methods of Payment below.
Please ensure you have read, understood and accepted the Conditions of Booking before you submit a booking. By placing a booking you will be deemed to have read, understood and accepted them.

Methods of Payment

Payment of the course fees must be made in advance and should be made at the time of placing a booking.
Payment can be made by cheque payable to Giga Training Ltd, booked online on ‘book a course’ page, or by credit/debit card by phoning +44 (0) 28 9581 1202 .
If required, an invoice can be issued. This must be requested via email to info@gigatraining.com at the time of booking along with an official Purchase Order Number. Invoices must be settled within 30 days or in advance of the training course, whichever is sooner. Please note that a booking is not secured until payment is received.

Cancellation

Bookings can only be cancelled in writing by post or email.
Cancellations within 10 working days of the training start date will be charged the full course fee. Cancellations within 11 – 20 working days of the training start date will be charged 50% of the course fee. Cancellations within 21 – 30 working days of the training start date will be charged 25% of the course fee. Cancellations more than 30 working days in advance of the course will incur no charge.

Any other arrangement will be at the discretion of Giga Training Ltd.

Delegate Submission

It is possible to substitute an alternative delegate on any place booked at no additional cost.

Course Transfer

A confirmed booking may be transferred to another of Giga Training’s courses, availability permitting, providing that course takes place within three months of the date originally booked. Giga Training is not obliged to ensure suitable alternatives are available.
Requests to transfer should be made in writing by post or email.
A booking can only be transferred on one occasion. Subsequent transfers will be treated as cancellations.

Course Discount

Discounts are available Giga Training courses, specific exclusions apply as outlined;

Any programme with integrated equipment costs shall not be subject to any form of promotional discount.

Course Content and Programme Schedule

Giga Training Ltd reserves the right to alter the advertised schedule of courses, which may include cancellation of a course. Where Giga Training cancels a course, individuals with confirmed bookings on that course will be offered alternative dates. If none can be provided then a full refund will be given.
Giga Training Ltd reserves the right to alter or amend the advertised content of any course without notice in order to continuously provide a high quality service or due to circumstances beyond our control.
Giga Training Ltd will not be liable for any losses or expenses, including consequential, arising from any such alterations or amendments to the programme content and schedule including cancellation.

Acceptable Use of Facilities

In placing a booking you agree to abide by Giga Training’s Acceptable Use Policy relating to the use of Giga Training or any partners facilities. This policy requires the following:
None of Giga Training’s facilities may be used to locate, display or transmit any material which is illegal or offensive,
No software may be downloaded or installed on any of Giga Training’s computing equipment unless under the explicit direction of the Giga Trainer,
No data may be imported which has not been checked for viruses and which is not under the explicit direction of the Giga Trainer,
No food and drink may be brought into the training rooms.

Smoking

Giga Training and partner premises are non-smoking and all delegates are required to adhere to this policy.

Exclusion

Giga Training reserves the right to refuse access to its, or its partners facilities and premises where there is reason to believe that a delegate is in breach of these conditions or where a delegate uses threatening, bullying, harassing or disruptive behaviour. Giga Training Ltd will not be liable for any losses or expense (including course fees and consequential damages) incurred by a delegate arising from such an exclusion.